Skills training is an increasingly important perk for employees

Encouraging the learning and development of your company’s employees is a factor of great importance in the management of human capital since it allows for transforming information into acquired knowledge and increased productivity.

For many organizations, hard skills are the first thing they look for when hiring. They look for skills specific to the job itself and the training or experience needed to do the job well. But what about soft skills training?

While education, training, and work experience are the main tokens, less tangible skills play an important role, as it’s not just about having the most talented employees, but the best-qualified ones. It is about enabling them to work together as a team, for the benefit of their success and that of the company.

In the study Soft skill for a hard world conducted by McKinsey & Company, they state that: “As workers interact with increasingly intelligent machines, the demand for soft skills begins to increase” and the fact that technology takes on more and more physical tasks every day makes it relevant that social and emotional skills are? becoming even more important.?

In different Jobs, employees must improve their skills for their benefit and that of the company. Skills such as:

– Self-motivation.
– Teamwork.
– Creativity.
– Time management.
– Organization.
– Flexibility.
– Conflict resolution.
– Positivity.
– Communication.
– Leadership.
– Problem-solving.
– Critical observation.

Here are some of the main advantages to be gained by improving these type of skills:
1. Improved teamwork, efficiency, and productivity

Soft skills enable employees to collaborate and work together to collectively meet company goals and objectives. In turn, this leads to greater efficiency and productivity.

2. Stronger leadership

Employees will be able to delegate, give and accept criticism and feedback, take responsibility, and motivate themselves and others to achieve objectives.

3. Easier Problem Solving

Staff will be proactive in recognizing problems and potential barriers in projects, tasks, and objectives. In addition, they will be able to identify and implement solutions or offer feasible alternatives.

4. Improve customer service

An employee who has been trained in conflict resolution. Listens to a customer’s needs identifies the problem and helps to solve it. The employee can remain calm, even if the customer is not, because he sees the situation from another point of view. And a customer wants to solve his problem.

5. Increased sales

A satisfied customer is a returning customer. Employees can use their skills during a negotiation process and relate personally with a customer – without overstepping professional boundaries – to match them with the right product.

6. More self-confidence and less stress

Providing soft skills training enables employees to think for themselves, both creatively and critically. Using these skills, they will be able to weigh their options, make informed decisions and increase the likelihood of achieving the desired results. They will have more confidence and more self-esteem, and this automatically leads to a reduction in stress.

They view their mistakes as learning opportunities and valuable lessons.

7. Improves employee retention:

Investing in and building talent is a double win for a company because its staff will have all the skills necessary to fully accomplish their assignments. In addition, the company retains top performers who deliver results and expand profit margins.

While the focus on soft skills is becoming increasingly popular, hard skills should not be left behind. Hard and soft skills are equally important. Recruiters and employers must give equal priority to both types of skills within the talent management strategy. This is a great  way to develope a team with all the skills needed to  more completely support your organization.?

 

Orion Mobility | March 28th 2022

 

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