Streamlining the Intern Experience:A Global Manufacturer's Success Story
The Challenge
A large global manufacturer with a robust US intern program, split into winter and summer cohorts, faced significant
administrative and logistical hurdles. The process of onboarding new interns was entirely manual, creating an inefficient
and time-consuming workflow for the HR team. This manual process also led to a critical issue: interns could not be
entered into the payroll system until after their official start date, which delayed their first payment and created financial
stress during their initial weeks.
Furthermore, the company recognized a secondary but equally important problem: interns, many of whom were
relocating from out of state, struggled to secure suitable temporary housing. The lack of an organized housing solution
was a major source of anxiety for new hires and detracted from the positive experience the company aimed to provide.
These combined challenges risked diminishing the program's value and discouraging top talent from joining.
The Solution
To address these issues, the manufacturer formed a strategic partnership with Orion, a specialist in talent solutions, and
an interim housing provider. This collaboration enabled a holistic approach to intern support, streamlining processes
from pre-boarding to payment and housing.
The Results
The strategic partnership had an immediate and measurable impact on the manufacturer's intern program. By
automating and professionalizing the pre-boarding process, the client significantly reduced the administrative workload
on their internal teams.
Most importantly, the changes created a dramatically improved experience for the interns. The seamless payment
process and guaranteed housing assistance removed major sources of stress, allowing the interns to focus on their work
and integration into the company culture. As a direct result of this enhanced experience, the program saw a substantial
increase in the conversion rate of interns to full-time employees upon completion of their assignments.
This not only validated the new process but also proved its value in building a stronger, more committed talent pipeline
for the company.